My other challenge would be that the meal vouchers that I've obtained were not sufficient!!! They only gave me $32, for 3 meals! That isn't ample to try to eat a meal any where in LA, or everywhere within the airport. I am expected to get three foods from $32 below on the resort? Impossible!!!
06/eighteen/16 – Have been a faithful, frequent flyer customer for more than 30 several years. I h ave hardly ever found this kind of poor client service and apathetic attitudes from AA workers. At the moment sitting at Miami International, on a clear sunny saturday morning, touring with 2 youthful youngsters seeking to get to Asheville on the airlines (record locator: WCEARA), but our flight to Charlotte was immediately delayed, leading to us to miss out on our flight to Asheville, all other flights are full, we had been despatched Again by way of security because your workers at the gate couldn’t (or wouldn’t), help us (which was enjoyment), then had to run again In advance of we could get towards the ticket counter as the flight departure was bumped again up!
On December 25, My three sons and I experienced a flight from Cleveland to Phoenix which was to go away at seven:fifty which has a stop in Charlotte NC. At about 3 or four pm about the day of our departure, American Airways delayed our flight which would make us miss out on our relationship in Charlotte which had no other flights out to Phoenix that day OR the following! And why the hold off? No explanation. So with none help from an AA representative..(Pretty much like it was our fault) we observed A further flight by Dallas…which remaining in an hour or so plus a 50 percent. We built it on the airport but with yet another impolite AA consultant, (I recognized it was busy with the holidays and all) I was assured which i could get my bag in Dallas considering that we now experienced to spend the night time there. I requested him concerning the tag that appeared like it absolutely was checked to Phoenix and he claimed curtly, you’ll just decide on it up in Dallas and recheck it each morning. Properly the bag didn't make it about the conveyer in Dallas. After i asked A different consultant over it, he claimed it was in an enormous space and it absolutely was likely out when we left each morning. I advised him I essential it for my lodge keep, and he advised me it would take 4 several hours to receive it. Alright…nevermind…I’ll be back right here in 4 hrs!!! So I left for the Dallas resort without my luggage.. Got on our flight another morning and took off punctually.
My wife and I flew on AA266 Feb five from Lihue to L.A. We had paid out for bulk head seats (8A,8B). We were given 12A and 12B as a substitute. The desk mentioned it had been to equilibrium the plane for takeoff as a consequence of empty seats and that we'd be returned to 8A and 8B while in the air.
3) Might five at HPN we had to search out chair…girl attendant could not push passenger up ramp on to aircraft, so he walked…..Whenever we arrived at ORD we had to find chair at A further gate….
I'd some really constructive tips to give them to stay away from this Later on, but was not able to establish contact with them.
My spouse and I had been booked for honeymoon to NYC on Nov nine, 2015. Report locator: VDEURG. Around the day we have been to go away, Our flight #4378 was cancelled as a result of no crew. We ended up booked for later flight #5738, costing us a fifty percent working day of holiday. The SECOND flight was then cancelled as a consequence of maintenance difficulty. Several solutions ended up made available but nothing at all that could get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Situations Sq. at $317 an evening that were non-refundable as it was a lot less than 24 hrs. We ere supplied a flight to Dallas that would get us away from Pensacola late but only if we drove an hour away to Fort Walton Beach airport. We took it, acquired in late and still left soon after four hours rest the next day. That cost us an extra $177.00 in lodge charges. My spouse’s baggage in no way arrived in Dallas as we ended up promised it might- mine took over an hour or so to uncover as it was not about the carousel with the remainder of the flights luggage, We received into NYC on a daily basis immediately after our honeymoon was to begin, with loads of strain and price.
PS I had her over the return flight and it had been evenm far better she lives during the Phillie region And that i lived in precisely the same location for couple yrs so we had a discussion about that .
I'll start out by indicating that I've expert the worst flight day with regards for your airline. Very first I had been delayed over one hour as a consequence of “climate”, when it had been Sunlight shining on the departure and arrival airport. Next, I had been moved to a third flight as a consequence of my hold off I missed my relationship by two minutes. 3rd, when boarded within the third flight, we sat at the gate for two hours as a result of “climate” all over again. The moment they deplaned that flight, due to predicted two hour for a longer time delay, I bought moved to the fourth flight.
I am a loyal purchaser and Despite having my several years of loyalty if I used to be five minutes late there will be no lee way for me to board a airplane.
Quite let down with AA. During my journey to NORFOLK from ALBUQUERQUE this time all around on Navy Orders – a lot of challenges transpired which i just can’t neglect and wonder why some policies exist since they do. Setting up off, my luggage was not tagged accurately popping out of Albuquerque and did not make the transfer link in DFW to ORF – eight hour delay with luggage attending to me, which had my uniforms for the next day. Certainly I acquired my uniform top article in time, but only allowed for ~4 hrs of sleep just before reporting for responsibility just after I drove to airport to get the bag. Not to mention my DoD ID has become not within your method to permit for TSA pre-Examine…either one of these cases are not a major deal And that i can certainly overlook these things without having to create a comment…the return vacation back to ABQ is my purpose. On my return trip, my strategy was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than one hour producing me to get a couple of 15 minute window for my connection flight in CHARLOTTE to PHOENIX. After i noticed this tight window, I tried to get the job done with the customer service clerk with the gate in NORFOLK to possess anything finished (i.e. notify gate in CHARLOTTE that someone on Armed forces ORDERS may be a small late and to hold gate to allow transfer – might have solved what on earth is about to occur)…considering that quarter-hour was in a few “thirty moment window” allowance for anything to generally be done and that I might have time to generate my transfer – she would not or couldn't do just about anything for me.
Upon landing in Roatan on Feb fourteen, I acquired a piece of my baggage was nonetheless in Miami and they would have it to the plane on the subsequent flight from Miami to Roatan, the following Saturday!
As a consequence of a loved ones hardship, we have been unable to make our excursion as Beforehand planned and had to cancel our reservations. We spoke to some agent at American Airways and defined the specific situation to her, and he or she instructed that we Get hold of you.
Wanting to adjust a reservation day for the final three days/nights. Every single agent we have gotten has both transferred us away from our get in touch with producing another several hours wait around or has hung up on our get in touch with.